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Category Archive for: ‘Client Management’

  • Holiday Rewards for Your Best Customers…and for Your Business

    If you’re like most businesses, a handful of customers are responsible for a large amount of your business.  Here’s a great way to thank them this holiday season, while helping boost your year-end sales! This technique comes from my Aunt Sandy, who’s used it in …

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  • Are Your Customers Happy Enough?

    Most of your customers like buying from you.  Some LOVE you.  And some…well you can’t please them all. But are your customers happy ENOUGH?  Have they been getting happier over time?  Or could your product or service quality be slipping a bit?  How do you …

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